Where will I meet my driver and how can I recognize them?
Our driver will be waiting in the arrival section holding a sign with your name, If you have any particular requirements please let me know at the time of booking and we will make sure that these are accommodated.
What If my plane or ship Is delayed?
There is no reason to worry, this is why we ask for your flight or ferry details. No matter the delay, I will be waiting without an additional charge. I have an on-line connection to airport and port information, specifically for this reason.
What if I cannot locate my driver?
Even though it is highly unlikely for this to happen, you may call our 24hr support line on +030 227 1200 112, quoting your name and our experienced staff will be able to assist. ***Such cases are extremely rare but we are obliged to inform our clients for possible unexpected incidents.
Are pets allowed in the Taxi?
Pets are allowed as long as they are transported in their cage. For your and your pets transportation contact us at +030 227 1200 112 and one of our company vehicles will take you to your destination.
What if I need to cancel?
There is no charge for a cancellation up to 12 hours before your arrival time. Please inform us promptly in case of any changes to your flight / ferry schedule.
Is smoking allowed in the taxi?
Even though smoking is prohibited by the EU, you can smoke in the taxi with the driver’s consent.
How can I pay for this service?
You can pay at the end of your journey. We prefer payment in cash (Euros), but you can also pay by Credit Card (VISA / MASTER CARD, mention about it upon reservation).
What if we are in need of a child car seat?
You need to specify this at the time of your reservation. The equipment required will be available in the hired vehicle at no additional charge.
Are You A Licensed Tourist Guide?
For those of you who are booking private Tours for the first time, perhaps a little clarification would help. By Greek law, tour drivers cannot guide inside the sites and tour guides cannot charge you for driving. A tour driver and a tour guide are not the same. It is to your advantage when booking a private tour to be sure that you understand and know in advance the difference, so that you are guaranteed the kind of guide you are expecting. As a tour driver, I can tell you everything I know (my customers say "More Than A Guide") about the sites, up until you enter the site, but Greek archaeological sites and museums are very strict about using only licensed guides within the sites themselves. I can arrange for you to have an Official Tourist Guide with an extra charge, if you think it is necessary for you, to have a full understanding of what you are seeing.
Do you operate tours during Taxi strikes?
Unfortunately no. I have to follow instructions of Taxi Association. But I'll do my best to find the best solution for you and confirm your booking, using other types of vechicle like a Limo or a Mini-Bus.
What areas do you cover?
We cover any journey on the island of Chios.
Are transfer prices per person or per vehicle?
We do NOT provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle. Please see Vehicle capacity for further details.
How much luggage can I take?
Our cars have capacity for reasonable amounts of luggage. Excess luggage carriage can be arranged at reasonable cost. Please ask for details when booking your journey.
Please be advised that this material is presented for informational purposes only and has not been reviewed for legal sufficiency.